海角原创

Information Technology Support Specialist, Certificate

Your First Step Into IT Support 聽

Florida SouthWestern State College鈥檚 College Credit Certificate (CCC) in Information Technology Support Specialist prepares students for entry-level careers in IT support, help desk services, and systems troubleshooting. Through hands-on instruction and applied coursework, students learn to analyze, assess, and resolve issues related to hardware, software, and networking technologies.聽

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Careers

Completion of the Information Technology Support Specialist, CCC prepares students for roles such as:聽

  • IT Support Specialist
  • Help Desk Technician
  • Computer Technician
  • Desktop Support Assistant
  • Technical Support Analyst

Skills

Applicants interested in this certificate should possess:聽

  • Problem-Solving and Troubleshooting Skills聽
  • Strong Communication Abilities聽
  • Technical Aptitude with Hardware and Software聽
  • Logical Thinking聽
  • Patience and Customer Service Orientation

What We'll Teach You

You鈥檒l gain practical, career-ready training in:聽

  • Computer hardware and software installation and maintenance
  • Desktop and end-user support
  • Network essentials and connectivity
  • Systems analysis and troubleshooting
  • Business applications and IT tools
  • Preparing for CompTIA A+ and related industry certifications聽

Degrees & Certificates

All of the courses in this certificate program may be applied toward the AS in Network Systems Technology at Florida SouthWestern State College.聽

Earn Academic Credit for Industry Certification: Students who hold a valid industry certification earned within the last 3 years and have successfully completed at least 12 credit hours in the AS in Network Systems Technology program may receive free academic credits toward the degree. 聽

Program Information

Curriculum: The certificate includes courses in computer hardware, software, business applications, networking essentials, and systems analysis. Students also choose an elective to tailor their training to a specific IT interest.聽

Duration: The Information Technology Support Specialist, CCC consists of 18 credit hours and can be completed in under one year with full-time enrollment. The program is designed for both full-time and part-time students. Courses are offered in online and traditional formats to accommodate students鈥� varying schedules and learning preferences.聽

Academic & Career Pathways

海角原创鈥檚 Academic and Career Pathways are structured educational plans guiding students through their courses toward specific career goals, providing a clear route to employment or further education, making their studies more efficient and focused.聽

Explore the dynamic world of Computing Technologies at Florida SouthWestern State College, home to our Information Technology Support Specialist, CCC. This pathway builds your foundation for a stable, tech-driven career and positions you for further growth in IT or cybersecurity. Visit the 海角原创 Pathways Page for more information.聽

Apply

Prospective students should check 海角原创's admission portal for application guidelines and submit their application along with the necessary documents. Once accepted, you will be assigned an advisor who will help you register.聽

If you are interested in the Information Technology Support Specialist, CCC, you can apply directly to the program. You can also apply to the Associate in Arts degree in General Studies and speak with your advisor about incorporating IT coursework into your studies.

Contact

For more information, contact 海角原创鈥檚 School of Business & Technology at (239) 489-9270 or email sbt@fsw.edu.